Refund policy

Effective: February 23, 2026

We stand behind everything we grow and craft. If something is not right, we will make it right.

The Policy

Returns may be requested within 30 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.

Initiation

Email info@naturalfarmworks.ca with your order number. We will provide a shipping label and instructions.

Return Consulate:
Rock Mountain Natural Farmworks Ltd.
1060 Rock Mountain Road South
Bridesville, BC V0H 1Y0, Canada
Exceptions

We cannot accept returns for opened food products, sale items, or gift cards. For damaged arrivals, contact our concierge immediately.